Log entries and error codes

Log entry Parameter Description
Code Plain text Code Plain text
1000 POWER ON 0 --- Restart following a power failure
4 --- Watchdog reset (e.g. because of an exception)
6 --- Reset was initiated by the device itself (e.g. in event of firmware update)
## -- Restart for another reason. There may be a hardware problem if the "POWER ON" log entry with a parameter code that is not equal to 0 or 6 is contained in the device log several times. Contact the manufacturer in this case (see Contact information).
1030 UV LOCKOUT --- --- The device switches to energy saving mode and terminates all of the operations as the rechargeable battery or battery voltage is too low. Only the charge controller, if present, remains active.
1031 UV RECOVER --- --- The rechargeable battery or battery voltage once again suffices to guarantee reliable operation. The device resumes normal operation in accordance with the configuration.
1034 CONTROLLER UPDATE ## --- Controller firmware update was completed successfully

This entry is always duplicated in the device log. In the first entry, the parameter specifies the major version number (e.g. 3 for 03v011), while in the second entry it specifies the minor version number (e.g. 11 for 03v011).

1035 EXCEPTION ## --- An internal system error was detected that caused the device to restart. The parameter specifies the type of system error. Contact the manufacturer if the device log contains this error with the same parameter code several times (see Contact information).
1036 EXCEPTION ADDR 1 ## --- This log entry may be shown in the device log together with the log entry "EXCEPTION" in the event of an internal system error. The parameter provides additional information for analysing the cause of the system error.
1037 EXCEPTION ADDR 2 ## --- This log entry may be shown in the device log together with the log entry "EXCEPTION" in the event of an internal system error. The parameter provides additional information for analysing the cause of the system error.
1038 UV MODEM LOCKOUT --- --- The device deactivates the modem because the rechargeable battery or battery voltage is too low. A connection cannot be established now.
1039 UV MODEM RECOVER --- --- The rechargeable battery or battery voltage once again suffices to guarantee a stable connection.
1046 CONTROLLER UPDATE ERROR ## --- Error updating the firmware of the controller
0 CRC The CRC of the firmware pack couldn't be verified
1 SIGNATURE The signature of the firmware pack couldn't be verified
2 TLV The data structure of the firmware pack is invalid
3 FW INFO The firmware pack is not suitable for this device
4 MIN VERSION The version of the firmware package is below the minimum version stored in the firmware currently installed on the device.
1126 MODEM COPS MODE --- --- The modem has changed the mode for the operator selection.

Contact the manufacturer if the device log includes this error several times (see Contact information).

1161 LOG REFORMATFILE

##

---

Errors in file system have been resolved. This can result in data being lost (data and/or log entries). The parameter contains more information on the problem. Contact the manufacturer if the device log contains this error with the same parameter code several times (see Contact information).

1192 FUTURE TIMESTAMP ## --- Internal error

Contact the manufacturer if the device log includes this error several times (see Contact information).

1194 RTC TIME SET BY DLO --- --- The system time has been set manually via the device logic.
1195 RTC TIME SET BY SERVER --- --- A manually set system time has been overwritten during the sync with the server with the time received from the server.
1196 RTC TIME INVALID --- --- When starting the module, it was recognised that the system time is invalid.
1200 MODEM ERROR     Modem error (see Modem error)
1201 MODEM NOT FOUND ---   Internal error

Contact the manufacturer if the device log includes this error several times (see Contact information).

1202 MODEM CMME ERROR ## --- The mobile network modem indicates a +CME error. The parameter specifies the type of error.
1203 SELECTED NETWORK ## --- A new mobile network was selected.

The parameter specifies the MCC (Mobile Country Code) and the MNC (Mobile Network Code) of the selected mobile network.

1207 GSM NETWORK REGISTRATION 0 NOT REGISTERED Not registered, modem is currently not looking for any new operators to register
1 HOME Registered, home network
2 SEARCHING Not registered, but the modem is currently looking for a new operator with which it can register
3 DENIED Registration denied
4 UNKNOWN Unknown (e.g. outside the GERAN/UTRAN/E-UTRAN cover)
5 ROAMING Registered, roaming
1208 GPRS NETWORK REGISTRATION 0 NOT REGISTERED Not registered, modem is currently not looking for any new operators to register
1 HOME Registered, home network
2 SEARCHING Not registered, but the modem is currently looking for a new operator with which it can register
3 DENIED Registration denied
4 UNKNOWN Unknown (e.g. outside the GERAN/UTRAN/E-UTRAN cover)
5 ROAMING Registered, roaming
1212 ERROR MODEM IRREGULAR OFF ## --- Indicates a faulty connection. The parameter includes a counter that indicates how many consecutive connections have not worked.
1219 LTE NETWORK REGISTRATION 0 NOT REGISTERED Not registered, modem is currently not looking for any new operators to register
1 HOME Registered, home network
2 SEARCHING Not registered, but the modem is currently looking for a new operator with which it can register
3 DENIED Registration denied
4 UNKNOWN Unknown (e.g. outside the GERAN/UTRAN/E-UTRAN cover)
5 ROAMING Registered, roaming
1227 WC NWREG PAUSED 0 --- A corresponding log entry is generated again for each change of state of the network registration.
1 --- The limit for the log entries for the changes of state of the network registrations has been reached. From this point onward, a maximum of one log entry per hour is generated.
1228 EMM REJECT CAUSE ## --- Device has been rejected by the network. The parameter indicates the reason for the rejection.
1252 MODEM TO CON ## ---

Timeout while a connection is being established. The parameter specifies the reason for the timeout. Contact the manufacturer if the device log contains this error with the same parameter code several times (see Contact information).

1255 MODEM TO EVAL --- --- Timeout evaluating the connection quality
1281 ZLIB STREAMPROCESS ERR ## --- Internal error

Contact the manufacturer if the device log includes this error several times (see Contact information).

1282 ZLIB STREAMFINISH ERR ## --- Internal error

Contact the manufacturer if the device log includes this error several times (see Contact information).

1284 BYTE STUFF PENDING --- --- internal error

Contact the manufacturer if the device log includes this error several times (see Contact information).

1300 USB CONNECTED --- --- USB connection to a PC established.
1310 USB DISCONNECTED --- --- USB connection was disconnected.
1335 LOG_SHT2X_STATE 0 SHT2X SENSOR OK The internal temperature and air humidity sensor is returning valid values again
1 SHT2X RH ERROR A communication error occured when reading the air humidity value from the internal temperature and air humidity sensor.
2 SHT2X TEMP ERROR A communication error occured when reading the temperature value from the internal temperature and air humidity sensor.
3 SHT2X RH+TEMP ERROR A communication error occured when reading the measurement value from the internal temperature and air humidity sensor.
4 SHT2X PLAUSIBILITY ERROR The values received from the internal temperature and air humidity sensor are not plausible (rH <0% rH or >100% rH or temperature <-40°C or >125°C)
1336 SHT2X COM ERR --- --- Communication with the internal temperature and air humidity sensor is not possible (sensor not present or faulty)
1337 SHT2X COM ERR1 --- --- Starting the internal temperature measurement failed
1338 SHT2X COM ERR2 --- --- Starting the internal air humidity measurement failed
1339 SHT2X TEMP RAW ## --- Temperature raw value (register value from the internal temperature and air humidity sensor) if a plausibility error (SHT2X PLAUSIBILITY ERROR) was detected
1340 SHT2X RH RAW ## --- Air humidity raw value (register value from the internal temperature and air humidity sensor) if a plausibility error (SHT2X PLAUSIBILITY ERROR) was detected
1601 SIM_STATE 0 NONE SIM state was changed to "NONE" (initial state).
1 PRODUCTION SIM state was changed to "PRODUCTION" (a new device is in stock).
2 HOT SIM state was changed to "HOT" (valid contract).
3 COLD SIM state was changed to "COLD" (end of contract or fair use policy violated).
4 DISCARDED SIM state was changed to "DISCARDED" (device has been decommissioned).
1620 TRANSMISSION PROFILE ## --- Transmission profile has been changed.
0 NORMAL Operation by default has been activated.
1 ECO Operation with low energy and data consumption has been activated.
2 DIAGNOSTIC Extended logging for troubleshooting has been activated.
3 ADAPTIVE Adaptive operation has been activated. It enables stable data transmission, even at the expense of energy consumption.
1630 NEW LIFECYCLE STATE ## --- The Lifecycle state has been changed.
0 PREPROVISIONED Device ready for handover to partner (firmware installed)
10 PROVISIONED Device ready for handover to end customer (firmware and application installed)
20 CLAIMED Device assigned to a server
30 FIELDED Device assigned to a server and linked to a site
100 DECOMMISIONED Device was defective and was decommissioned
1631 NEW LIFECYCLE FLAGS ## --- One of the Lifecycle flags has been set or deleted.

This entry always appears twice in the device log. In the first entry, the parameter indicates the current status of the application-specific lifecycle flags, while in the second entry it indicates the status of the system-specific lifecycle flags.

1910 ACCU 0 E2PROM ERROR 0 --- Rechargeable battery not available
1 --- Invalid length of the data structure in the EEPROM of the rechargeable battery
2 --- No charging profile available in the EEPROM (only with Li-ion rechargeable batteries)
3 --- Error when reading the SoC-value
4 --- Error when writing the SoC-value
5 --- The charging profiles of the rechargeable batteries inserted do not match (only with devices that support the simultaneous use of multiple rechargeable batteries)
6 ---
  • Permissible charging time exceeded
  • When restarting the device, it was recognised that the rechargeable battery currently in use has already exceeded the permissible charging time once.

The battery is probably defective and should be checked by the manufacturer.

1950 CHARGE START ---   Charging has been started.
1951 CHARGE STOP 0   Charging has been stopped.
1   The maximum permissible charging time has been exceeded. Charging has been stopped for safety reasons.
1960 SOC ##   State of charge in [0.00 %]
1961 VBATT ##   Internal battery or rechargeable battery voltage in [mV]
1962 VIN ##   External supply or charging voltage in [mV]
1963 IACCU ##   Charging or discharging current in [mA]
1964 TEMP ##   Temperature in [0.00°C]
1965 RH ##   Air humidity in [0.0 %]
2000

-

2199

MODULE ERR ## ---

Module-specific critical error (see Module-specific critical errors)

2200

-

2399

MODULE WARNING ## ---

Reserved for extensions

2400

-

2599

MODULE INFO ## ---

Module-specific information about the current operating state (see Module-specific information regarding the current operating state)

2600

-

2799

MODULE DEBUG ## ---

Reserved for extensions

3000

-

3099

SCRIPT ERROR ## --

Internal system error

Contact the manufacturer if the device log contains this error with the same parameter code several times (see Contact information).