Troubleshooting and repair

General problems

Problem	Cause/solution
Communication problems (between BLE Gauge and the data logger)	Reduce the distance between the BLE Gauge and the data logger, and try to avoid obstacles such as walls and similar. The capacity of the battery is virtually depleted. Check that the correct serial number was specified when linking the BLE Gauge with the data logger (see user manual of the respective data logger).
Fill level is not plausible.	Check whether there are any kinks in the cable or whether the bend radius has fallen below the minimum permissible value of 60 mm . Check the pressure compensation membrane of the BLE Gauge for any impurities (see Overview). Check whether the inlet openings of the pressure sensor are blocked (see Overview). Check whether the pressure sensor is immersed in the medium to be measured at least up to the marking (position of the diaphragm) (see Overview).

Problem

Cause/solution

Communication problems (between BLE Gauge and the data logger)

Reduce the distance between the BLE Gauge and the data logger, and try to avoid obstacles such as walls and similar.
The capacity of the battery is virtually depleted.
Check that the correct serial number was specified when linking the BLE Gauge with the data logger (see user manual of the respective data logger).

Fill level is not plausible.

Check whether there are any kinks in the cable or whether the bend radius has fallen below the minimum permissible value of 60 mm .
Check the pressure compensation membrane of the BLE Gauge for any impurities (see Overview).
Check whether the inlet openings of the pressure sensor are blocked (see Overview).
Check whether the pressure sensor is immersed in the medium to be measured at least up to the marking (position of the diaphragm) (see Overview).